Process

Prepay for the procedure within 24hrs of scheduling No shows or cancellations within three business days of the scheduled procedure will incur a cancellation fee. Do not feed your dog after 6:00pm the night before the procedure. No water after midnight. Leave your dog in the car and let us know you’ve arrived by knocking [...]

Prepay for the procedure within 24hrs of scheduling No shows or cancellations within three business days of the scheduled procedure will incur a cancellation fee. Do not feed your cat after midnight the night before the procedure. Water is ok. Cats must be in standard and secure cat carriers. One cat per carrier. Drop off is [...]

We are not a 24 hour emergency clinic. If your needs cannot take place when we are open, we will do our best to try to accommodate you at another time. Availability is not guaranteed. For our urgent care procedures, we keep the costs considerably lower than emergency clinics, but we are an alternative, not [...]

Please utilize the online form provided on our website. Make an appointment

Please utilize the online form provided on our website here. If additional information needs to be provided, please do so through email. To reduce staffing costs, so we may offer you reasonably priced services, we primarily communicate through email. We respond to voicemails on the next business day and it is not the fastest way [...]

You may reschedule up to 72 hours before the procedure, only once per procedure. If you must reschedule less than 72 hours prior to your scheduled procedure, you may reschedule for a $25 rescheduling fee which must be paid at the time of rescheduling. If you must cancel your procedure more than 72 hours before [...]

All elective procedures must be prepaid at the time of scheduling. This policy is in place so that we may offer you the best price possible for your pet's procedure. Last minute cancellations or “No Shows” impact the reasonable prices we offer.

We offer three options for filling your prescription: 1. Purchase the heartworm prevention medication at our facility directly. 2. Have the prescription filled at our online pharmacy. 3. We can provide you with a physical prescription for you to have filled at the online or physical pharmacy of your choice.

Yes. An examination is performed on your pet prior to any vaccination. The details of this examination are recorded on the records emailed to you. If you require a consultation with the veterinarian about examination findings or are seeking additional advice beyond what is contained in our assessment, there is an additional charge of $55 [...]

We will provide your records to you directly, electronically. You may then forward them to a veterinary clinic of your choice if necessary.